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Elecrics logoElecrics

The complete outsourced IT department for growing Massachusetts businesses.

530 West St, Suite B2C, Braintree, MA 02184

Mon–Fri, 8 AM–5 PM ET · After-hours emergency support for clients

(781) 680-5432support@elecrics.com

Services

Complete Managed ITHelpdesk & Employee SupportMicrosoft 365 & Google WorkspaceCybersecurity & Data ProtectionDevice & Endpoint ManagementNetworks & Workplace TechnologyDevice Procurement & LifecycleIT Projects & Deployments

Company

How It WorksIndustriesProperty Management ITIT Insights (Blog)About ElecricsContactGet SupportSubmit a ticketClient login

Get Started

A free 20-minute call to see whether Elecrics is the right IT department for your team.

Get a free IT check

Windows · Mac · Chromebook · Microsoft 365 · Google Workspace

© 2026 Elecrics LLC. All rights reserved.

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    The Elecrics helpdesk in Braintree, Massachusetts

    Managed IT · Braintree, MA

    Local IT support that answers at 8 AM.

    Helpdesk, Microsoft 365, security and backups for offices across Massachusetts, from $95 per user — handled by a Braintree team for one flat monthly price.

    Call (781) 680-5432Get a call back
    4.9 on GoogleBraintree-basedNo contract

    Get a call back today

    We'll call you back today (Mon–Fri). No sales pitch.

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    Or call (781) 680-5432 · Mon–Fri, 8 AM–5 PM ET

    • Real people, no ticket black hole
    • Onsite in Braintree & the South Shore
    • HIPAA-ready — we sign BAAs
    (781) 680-5432

    4.9 on Google (48+ reviews)·Braintree-based·No long-term contract·BAA signed for practices

    Sound familiar?

    What offices call us about

    Four things, and what changes once we take them on.

    You are the IT department

    Technology lands on whoever is nearest.

    Your team calls us instead of you.

    Locked accounts and slow laptops

    A password reset stops real work for an hour.

    Answered by a real person, fast.

    Nobody owns security or backup

    MFA, patching and backups are assumed to be handled.

    Monitored, patched, and backups actually restore-tested.

    New hires wait days for devices

    First days lost while laptops and access get sorted.

    Machine configured and ready on day one.

    When something breaks

    Three ways to reach us, and what happens next

    1. 1A real person picks it up
    2. 2You get updates, not silence
    3. 3Fixed, documented, and we prevent the repeat
    An Elecrics technician on a support call at the Braintree helpdesk
    Call

    (781) 680-5432

    Mon–Fri, 8 AM–5 PM ET

    Email

    support@elecrics.com

    A ticket is created automatically

    Submit a ticket

    With a screenshot

    So we can see what you see

    See how client support works →

    Pricing

    One flat price per user, per month

    No per-ticket charges and no surprise invoices. The only variable is how many people you have.

    Essentials

    Offices that need IT to simply work.

    from $95 /user/month

    • Helpdesk for your whole team
    • Microsoft 365 or Google Workspace administration
    • Patching and monitoring on every machine
    • Endpoint protection
    • Onboarding and offboarding when staff change

    For practices

    HIPAA-Ready

    Practices handling patient data.

    from $149 /user/month

    Everything in Essentials, plus:

    • EDR with monitored security alerts
    • Backups that are tested, not just scheduled
    • Multi-factor authentication enforced
    • Email encryption
    • A signed BAA
    • Yearly risk assessment

    5-user minimum · No setup fee for our first 10 clients · No long-term contract

    Get an exact quote

    Who we serve

    Built around how your office actually runs

    Medical & dental

    HIPAA-ready IT with a signed BAA, for practices handling patient data.

    Free 10-point HIPAA IT Security Check

    Professional offices

    CPA, law and insurance firms that need IT to be dependable and quiet.

    See what we manage

    Property management

    Office teams and field staff across multiple buildings, constantly onboarding.

    See the dedicated page

    Windows 10

    Still on Windows 10? Free security updates end October 13, 2026.

    Support officially ended in October 2025. We upgrade the machines that qualify and replace the rest with tested business laptops.

    See the program

    The Elecrics difference

    We handle the whole life of a machine

    Most IT companies start when something breaks. We supply the hardware too — which is why a replacement arrives configured rather than in a box.

    Elecrics technicians configuring laptops and network switches at the Braintree workshop, with a branded service van outside
    1. Supply
    2. Configure
    3. Support
    4. Secure
    5. Recover

    How it starts

    Three steps, no commitment to begin

    1

    Free IT check call

    Twenty minutes about your team, your technology and what is not working.

    2

    Readiness review

    A structured look at your users, devices, cloud accounts, security and backups.

    3

    Fully managed

    We standardize, secure and document everything — then run it.

    Reviews

    What clients say

    “10/10, fast and reliable service!”
    Eric Sanchez · Google
    “Great and quick service, highly recommended”
    Jam See · Google

    Read all reviews on Google →

    Local, and actually reachable

    • Monday–Friday, 8:00 AM–5:00 PM ET
    • After-hours emergency support for clients
    • Quarterly onsite visits for nearby clients
    Two colleagues reviewing something together on a monitor in a bright Massachusetts office

    Where we work

    Braintree · Quincy · Weymouth · Randolph · Milton · Canton · Holbrook · Hingham — and across Massachusetts.

    530 West St, Suite B2C, Braintree, MA 02184

    Questions, answered

    What business owners ask us first.

    Straight answers to the things that matter before you switch to managed IT.

    Ready to stop managing IT yourself?

    Start with a free IT check — a short call about your team, your technology, and what is not working. No pressure, no obligation.

    Get my free IT check

    Or just have us call you

    We'll call you back today (Mon–Fri). No sales pitch.

    Protected by Cloudflare Turnstile. The Cloudflare Turnstile Privacy Addendum and Terms of Use apply.

    Or call (781) 680-5432 · Mon–Fri, 8 AM–5 PM ET

    Elecrics LLC

    530 West St, Suite B2C, Braintree, MA 02184

    (781) 680-5432 · support@elecrics.com

    Monday–Friday, 8:00 AM–5:00 PM ET

    After-hours emergency support for clients

    Call Get a call