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Last Updated: 10/8/2026
Elecrics LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using our services, you consent to the data practices described in this policy.
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you ("Personal Information").
This includes information you provide when you create an account, make a purchase, or place a bid:
When you make a purchase, our payment processors collect your payment information. Elecrics does not store your credit card numbers. All payment processing is handled through secure, third-party vaults (PCI-DSS compliant).
As you navigate the site, we automatically collect the following data through cookies and tracking technologies:
We use the information we collect for the following business purposes:
| Purpose Category | Use Cases |
|---|---|
| Fulfillment & Operations | Process transactions and fulfill your orders; manage your account; operate our bidding platform. |
| Communication | Communicate with you about your account, orders, or service updates. |
| Personalization & Improvement | Improve our website, services, and security; personalize your user experience. |
| Legal Compliance | Detect, prevent, and address fraud, security breaches, or other illegal activities; comply with legal obligations, including tax and accounting requirements. |
We do not sell, trade, or rent your personal identification information to unaffiliated third parties for their independent marketing purposes. We share information only in the following necessary circumstances:
We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior. These technologies help us remember your preferences, track ad campaign performance, and analyze site usage. You can set your browser to refuse all or some browser cookies.
Our forms are protected by Cloudflare Turnstile, which checks that a submission comes from a person rather than an automated script. In most cases the check runs invisibly and you will not see or need to do anything. To perform the check, Cloudflare receives information about your browser and device. Cloudflare’s handling of that information is described in the Cloudflare Turnstile Privacy Addendum and the Cloudflare Terms of Use. Turnstile does not use this information to build an advertising profile of you.
We implement a variety of security measures to maintain the safety of your Personal Information. Your information is contained behind secured networks and is only accessible by a limited number of authorized persons.
We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us directly. As a US-based retailer, we acknowledge the rights of consumers in certain states, including California (CCPA/CPRA). These rights may include:
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated "Last Updated" date.
Our text messages are customer support only: appointment confirmations, service and ticket updates, order and shipment notifications, and replies to something you asked us. We do not send marketing or promotional text messages, and we do not run an SMS marketing program.
No mobile information, text messaging originator opt-in data, or consent will be shared with any third parties or affiliates for marketing or promotional purposes. This applies to your mobile telephone number, the fact that you opted in, and the date and manner of that opt-in. We do not sell, rent, or trade this information.
Message frequency varies depending on your requests and account activity. We text you when something on your account needs it — a booked appointment, a ticket update, an order or shipment — so the number of messages you receive depends on how much work we are doing for you, and there is no fixed schedule or recurring send.
Message and data rates may apply. Any charges come from your own mobile carrier under your plan; we do not charge you for text messages.
Consumer information will not be transferred to any external organization for the purpose of SMS registration or messaging. The only exceptions are the service providers who deliver the messages on our behalf — which may include our messaging platform and the telecommunications carriers required to transmit a message to your handset — and disclosures required by law, subpoena, or other valid legal process. Those providers may use your information only to deliver our messages and may not use it for their own marketing.
We maintain administrative, technical, and contractual safeguards designed to prevent the unauthorized sharing or disclosure of consumer information, including mobile numbers and consent records. Administrative controls limit internal access to staff who need it to operate the messaging program. Technical controls include encryption in transit, access logging, and authentication on the systems that store this data. Contractual controls bind our service providers to equivalent restrictions and prohibit any secondary use.
You may opt out of SMS messages at any time by replying STOP, END, CANCEL, or UNSUBSCRIBE to any message you receive from us, or by texting STOP to (781) 680-5432. You will receive one final message confirming that you have been unsubscribed, after which no further messages will be sent.
For help, reply HELP to any message, email support@elecrics.com, or call (781) 680-5432. Opting out of SMS does not affect your account or your service, and we will still reach you by email or phone — though you will stop receiving the text updates about appointments, tickets, and shipments.
If you have questions about this Privacy Policy or about our SMS program, contact Elecrics LLC at support@elecrics.com or call (781) 680-5432, Monday to Friday, 8:00 AM to 5:00 PM ET.
For questions, comments, or concerns regarding this Privacy Policy, please contact us: