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The complete outsourced IT department for growing Massachusetts businesses.

530 West St, Braintree, MA 02184

Mon–Fri, 10 AM–6 PM ET

(617) 982-2325support@elecrics.com

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© 2026 Elecrics LLC. All rights reserved.

Terms of ServicePrivacy PolicyCCPA/CPRA

    Privacy Policy

    Last Updated: 12/2/2025

    Elecrics LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using our services, you consent to the data practices described in this policy.

    1. Information We Collect

    We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you ("Personal Information").

    A. Information You Provide Directly

    This includes information you provide when you create an account, make a purchase, or place a bid:

    • Identifiers: Name, email address, physical shipping address, phone number.
    • Financial Data:

      When you make a purchase, our payment processors collect your payment information. Elecrics does not store your credit card numbers. All payment processing is handled through secure, third-party vaults (PCI-DSS compliant).

    B. Information Collected Automatically

    As you navigate the site, we automatically collect the following data through cookies and tracking technologies:

    • Internet/Network Activity: IP address, browser type, operating system, browsing history, and data related to your interaction with our website and advertisements.
    • Geolocation Data: General geographic location derived from your IP address.

    2. How We Use Your Information

    We use the information we collect for the following business purposes:

    Purpose CategoryUse Cases
    Fulfillment & OperationsProcess transactions and fulfill your orders; manage your account; operate our bidding platform.
    CommunicationCommunicate with you about your account, orders, or service updates.
    Personalization & ImprovementImprove our website, services, and security; personalize your user experience.
    Legal ComplianceDetect, prevent, and address fraud, security breaches, or other illegal activities; comply with legal obligations, including tax and accounting requirements.

    3. Sharing and Disclosure of Your Information

    We do not sell, trade, or rent your personal identification information to unaffiliated third parties for their independent marketing purposes. We share information only in the following necessary circumstances:

    • Service Providers: We share information with third-party service providers (e.g., FedEx, UPS, Bank of America, Authorize.net) to perform services on our behalf. These third parties are obligated to protect your information.
    • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred to the acquiring entity.
    • Legal Obligation: If required by law, subpoena, or governmental request (e.g., tax authorities), we will disclose your information to comply.

    4. Cookies and Tracking Technologies

    We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior. These technologies help us remember your preferences, track ad campaign performance, and analyze site usage. You can set your browser to refuse all or some browser cookies.

    5. Data Security and Retention

    5.1 Data Security

    We implement a variety of security measures to maintain the safety of your Personal Information. Your information is contained behind secured networks and is only accessible by a limited number of authorized persons.

    5.2 Data Retention

    We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

    • Transactional Data: Data related to purchases (e.g., name, address, payment records) is typically retained for 7 years to comply with tax and accounting laws.
    • Account Data: Data associated with your account is retained until you request deletion.

    6. Your Rights and Choices (CCPA/CPRA Acknowledgment)

    You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us directly. As a US-based retailer, we acknowledge the rights of consumers in certain states, including California (CCPA/CPRA). These rights may include:

    • Right to Know: The right to request information about the categories and specific pieces of Personal Information we have collected about you.
    • Right to Delete: The right to request the deletion of your Personal Information, subject to certain exceptions.
    • Right to Opt-Out of Sale/Sharing: Although we do not sell your data in the traditional sense, we honor the right to opt-out of the "sharing" of data for cross-context behavioral advertising. You can exercise this right by visiting our CCPA Notice.

    7. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated "Last Updated" date.

    8. Contact Information

    For questions, comments, or concerns regarding this Privacy Policy, please contact us:

    • Email: support@elecrics.com
    • Phone: (617) 982-2325
    • Address: 530 West St, Suite B2C, Braintree, MA 02184
    • Hours of Operation: 9am - 5pm EST