One monthly service that covers your people, devices, cloud, network, security, and planning. Professional IT for businesses that need it handled — not another thing to manage.
Complete IT at a glance
Who it's for
Small and growing teams
Organizations that depend on technology but can’t justify a full internal IT department.
One main location, sometimes remote
An office or facility plus remote or field employees — mostly running cloud applications.
Microsoft 365 or Google Workspace
Your email, files, and identity live in one of the two major cloud platforms (or should).
IT currently lands on a busy person
An owner, office manager, or operations lead is handling technology on top of their real job.
What's included
This is the day-to-day work of an IT department — done for you, every month.
People change. IT keeps up.
Employee transitions are where DIY IT hurts most — and where a managed process pays for itself.
New hire starts Monday?
Account created, licenses assigned, device configured and delivered, MFA enrolled, and access granted to exactly what the role needs — before their first day.
Someone leaving?
Access revoked on schedule, mail and files preserved and handed off, and the device recovered, wiped, and returned to your pool — consistently, every time.
Included with Complete IT
Elecrics comes from the device world. We source, prepare, deploy, support, secure, replace, and recover your equipment — including secure wiping and trade-in or remarketing of eligible retired devices.
Supply
Sourcing the right business devices — new or professionally refurbished.
Configure
Standardized setup, security policies, and software before day one.
Deploy
Devices arrive ready to work — shipped or delivered locally.
Support
Business-hours helpdesk for the people using them.
Secure
Patching, encryption, endpoint protection, and monitoring.
Replace
Planned refreshes and fast swaps when hardware fails.
Recover
Secure wiping, trade-in, and remarketing of retired equipment.
Support hours & onsite service
Monday–Friday, 10:00 AM–6:00 PM ET
Standard remote helpdesk hours, excluding Elecrics-observed holidays. Most issues are resolved same-day.
Quarterly onsite visits
Nearby managed clients receive a scheduled onsite technology visit each quarter — inspection, hands-on support, documentation, and planning.
After-hours emergencies
Managed clients can reach paid after-hours assistance for critical operational or security emergencies. We don’t advertise a 24/7 staffed helpdesk — because we’d rather be honest about how we deliver.
Supported platforms
Windows, Mac, and Chromebook fleets — plus mobile — managed with the right tools for each platform.
Fully managed company devices get monitoring, security, patching, remote support, and lifecycle management. Approved personal phones and tablets can receive limited work access through managed apps, work profiles, and secure access policies. Personal applications, personal files, home printers, and home networks are outside the service — and personal laptops aren't fully managed by default.
Clear boundaries
You should never wonder what your monthly fee covers. Here's the simple version.
Projects are quoted up front with clear scope — often at preferred rates for managed clients.
How onboarding works
Before ongoing management begins, we standardize and secure your environment in a one-time onboarding project — so Complete IT starts on solid ground instead of inherited chaos.
Major pre-existing problems or large remediation projects discovered during Foundation are scoped and quoted separately — you approve them before anything happens.
See the full journeyPricing
Complete IT is priced on your users, devices, locations, and complexity — quoted clearly after your Fit Call and Readiness Review. Software licenses and third-party subscriptions are billed separately, and projects are always scoped up front.
Common questions
Book a free IT Fit Call. Twenty minutes, no pressure — we'll tell you honestly whether Complete IT is the right fit for your business.
Elecrics LLC
530 West St, Braintree, MA 02184
(617) 982-2325 · support@elecrics.com
Monday–Friday, 10:00 AM–6:00 PM ET
