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Free check: can someone send email pretending to be your company?
Free check: can someone send email pretending to be your company?
For Elecrics managed clients. A real person picks up every request.
Mon–Fri, 8 AM–5 PM ET
What to expect
Response means a person has read it and replied — not an automatic acknowledgement.
Business hours are Monday–Friday, 8:00 AM–5:00 PM ET, excluding Elecrics-observed holidays.
Submit a ticket
Managed clients with a critical operational or security emergency outside business hours — a suspected security incident, a company-wide outage, or anything actively stopping your business — should call (781) 680-5432 and follow the emergency instructions. After-hours emergency assistance is available to managed clients and is billed separately per your agreement.
Routine requests received after hours are handled the next business day.
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