Data Security
Protecting Your Digital Privacy
At Elecrics Computer Store, we take data security and privacy protection seriously. Whether you're purchasing a refurbished computer or recycling your old device, we follow strict protocols to ensure your personal information and data remain secure.
This page outlines our data security practices and explains the steps we take to protect your information both in our store operations and in the services we provide.
Our Data Security Commitment
Secure Data Wiping
All devices we sell undergo professional data sanitization using DoD-compliant methods to ensure previous user data is completely removed.
Trade-In Protection
When you trade in or recycle your device with us, we immediately secure it and perform data wiping using industry-standard techniques.
Website Security
Our website uses SSL encryption to protect all data transmitted between your browser and our servers, securing your personal and payment information.
Privacy-First Approach
We collect only essential information needed to provide our services and never sell your personal data to third parties.
Secure Payment Processing
All payment transactions are processed through secure, PCI-compliant systems with encryption to protect your financial information.
Staff Training
Our staff receives regular training on data security best practices and privacy protection protocols to ensure consistent security standards.
Our Data Wiping Process
When we receive a device through trade-in, recycling, or for refurbishment, we follow a comprehensive data sanitization process to protect your privacy:
Device Assessment
We first assess the device to determine the appropriate data removal method based on storage type (HDD, SSD, eMMC, etc.).
Secure Data Wiping
Using certified software that exceeds Department of Defense standards (DoD 5220.22-M), we overwrite all data sectors multiple times to ensure complete erasure.
Verification
After wiping, we verify that all data has been successfully removed using verification tools and random sampling checks.
Certificate of Data Destruction
For business customers or upon request, we can provide a Certificate of Data Destruction for your records and compliance needs.
Operating System Installation
For refurbished devices, we then install a fresh operating system from authorized sources to ensure a clean, secure computing environment.
Frequently Asked Questions
Is factory reset enough to remove my data?
No, factory reset often doesn't completely remove all data. Our professional data wiping services use specialized software that overwrites data multiple times, making it virtually impossible to recover.
What if my device doesn't power on?
For non-functional devices where data cannot be wiped via software, we offer physical destruction of storage drives upon request. This ensures that sensitive data cannot be accessed by any means.
How do you handle business customers with regulatory requirements?
We provide comprehensive services for businesses with regulatory compliance needs such as HIPAA, GDPR, or other data protection requirements. This includes documented chain of custody, certified data destruction, and detailed reporting.
Can data really be recovered after your wiping process?
Our data wiping process follows and exceeds industry standards designed to make data recovery impossible, even with advanced forensic tools. For extremely sensitive data, we also offer physical drive destruction as an additional service.
What Our Customers Say
"As an accounting firm, we had strict requirements for data destruction when upgrading our computers. Elecrics provided detailed certificates of destruction and thoroughly explained their process, giving us complete confidence in their security practices."
- Robert T., Financial Services
"I was worried about my personal data when trading in my old laptop, but Elecrics walked me through their data removal process and even showed me the verification afterward. Their attention to security details was impressive."
- Sarah M., Customer
Need Secure Data Destruction Services?
Whether you're a business with regulatory requirements or an individual concerned about personal privacy, we offer professional data security services to ensure your sensitive information is properly protected.