Our goal is your complete satisfaction. This policy outlines the procedures and conditions for returning, exchanging, or refunding purchases made with us.
| Do you accept returns? | Yes. We offer a 30-day return window. |
| Return Window | 30 days from the date of delivery. |
| Product Condition Accepted | New/Unused (must be in original, resalable condition). |
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You must also provide the receipt or proof of purchase.
All returns are processed by mail only. We do not accept in-person returns at our facility.
Initiating a return or exchange is easy and can be done via three methods:
Once your return request is approved, we will send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
| Scenario | Return Shipping Fee | Restocking Fee |
|---|---|---|
| Defective or Wrong Product (Our Error) | No cost. We provide a prepaid return label. | No. |
| Customer Remorse (Wrong product ordered, does not fit, or no longer wanted) | Actual cost of return shipping. This amount will be deducted from your total refund. | No. |
Once we receive and inspect your return, we will notify you whether the refund has been approved or rejected. If approved, your refund will be automatically processed to your original payment method. Refunds are processed within 3 business days of receipt of the returned item. Please remember it can take some additional time for your bank or credit card company to post the refund.
We offer a 30-day exchange for any item. If you would like to exchange an item, the fastest way to ensure you get what you want is to return the item you have (following the refund procedure) and make a separate purchase for the new item.
We stand by our products with a 6-month warranty covering functionality and product faults. Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. If your item stops functioning correctly within six months of purchase, please contact us. We will repair it, replace it, or offer a refund. This warranty does not cover accidental damage or normal wear and tear.
For any questions regarding your return, exchange, or warranty claim, please contact us:
