We proudly ship exclusively to customers located in the United States of America (USA).
All orders are shipped directly from our primary facility in Braintree, MA.
All transactions and prices displayed on our website are in United States Dollars (USD).
We offer straightforward, customer-friendly shipping:
All product prices listed on the website EXCLUDE sales tax. Applicable state and local sales taxes will be calculated and added during the checkout process based on the delivery address.
Orders placed by 2:00 PM Eastern Standard Time (EST) on a business day will begin processing the same day. Orders placed after the cut-off time will be processed on the next business day.
Our standard handling time is 1-2 business days. We fulfill orders from Monday to Saturday (excluding national holidays).
Once your order has been processed and shipped, standard delivery typically takes 3-5 business days for delivery.
Total Expected Delivery Time (Handling + Transit): 4-7 business days (Monday to Friday, excluding holidays).
We use reliable carriers to ensure your order arrives safely and on time. Depending on the destination and package size, your order may ship via one of the following:
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number and a direct link to the carrier’s website. If you have not received your tracking number within 2 business days after the handling period, please contact us immediately.
Due to our commitment to fast fulfillment, we can only update the shipping address if the request is made within 2 hours of placing the order and before the order is processed by our facility. Once an order has been shipped, we cannot change the destination. The customer will be responsible for any costs associated with re-shipping an order returned to us due to an incorrect address.
You may request an order cancellation within 2 hours of placing the order and before the order is processed by our facility. Once an order has begun processing or has been shipped, it cannot be canceled and must be treated as a return according to our Return/Refund Policy.
If your order arrives damaged, please take the following steps:
While we aim to ship everywhere within the USA, certain restrictions apply:
For all shipping and order inquiries, please contact us using the details below:
